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Privacy Policy

Last updated on February 28, 2017

“3 EN 3” OOD (“the Company”) is a data controller within the meaning of Art. 3, para. 1 of Protection of Personal Data Act. The Company is registered under № 426125 in the register for data controllers in the Commission for Protection of Personal Data. Comprehensive information on the grounds and means of the processing of personal data, kept records of personal data, the categories of individuals for whom data is processed, processed categories of personal data, the categories of recipients and others are available on the website of the Commission for Protection of Personal Data at:

"3 EN 3" OOD accounts the privacy of personality and endeavors to take measures to protect against unlawful processing of personal data of individuals. The Company is committed to protecting your personal data obeying this Privacy Policy and the Bulgarian legislation.

This Privacy Policy gives the following information:

1. data that identify the data controller;

2. legal definition of “personal data” and the types of personal data the Company collects;

3. the purposes of processing personal data;

4. voluntary nature of providing the personal data and the consequences of refusing to provide them;

5. security of personal data;

6. cookies & google analytics;

7. right of access to and right to correct the collected data;

8. recipients to whom personal data may be disclosed;

This Privacy policy is part of our Terms and conditions that govern the use of the site -


Name of the data controller: “3 EN 3” OOD;

Seat and address of management: Sofia, region “Iskar”, residence area “Drujba” 1, 25 “Tirana” str. entr. V, 5th floor, app. 110;

Address for the exercise of activity: Sofia Tech Park, Incubator Building, Fl. 1, 111B Tsarigradsko shose.

Contact information: Sofia, email:, phone: 0700 10 324;

Entry in public registers: UIC 203326551;

Supervisory authority: Commission for Protection of Personal Data, Address: Sofia 1592, 2 „Prof. Cvetan Lazarov“ bul., phone: 02/91-53-518, Email:, website:;


“Personal data” means any information relating to an individual who is identified or can be identified, directly or indirectly through ID or through one or more specific signs.

Upon Order the Company collects and maintains the following information constituting personal data: name and surname; address, phone and email address; Upon subscription to a newsletter the Company collects and maintains the following information: email address;


The Company processes your personal data with the aim of: individualization of our clients; performance of our obligations under the contracts concluded, including to: connect by phone or email, deliver the ordered goods and services; complying with the requirements of the law on accounting and other regulations; measurement of the effectiveness of our services; for the purposes of direct marketing.

When you provide your personal data through the site:, you agree (you have the right to refuse or revoke your consent), that the Company may send you newsletters and other notifications, inform you for promotions, campaigns and news by email, phone or other direct way for the purposes of direct marketing and advertising of its goods and services. This shall be considered given prior consent under the meaning of Art. 6 para. 4 of the Electronic Commerce Act and art. 261, para. 1 of the Electronic Communications Act.

You may refuse or revoke your consent under the previous paragraph anytime by contacting us on email: or phone 0700 10 324.


The Company collects and processes personal data when the individual whose the data is about freely gives specific and informed statement, with which clearly agrees certain personal data to be processed for specific purposes.

Providing us with your personal data you acknowledge and expressly agree that we will process your personal data in accordance with this Privacy Policy and the Bulgarian legislation.

In case of your refusal to voluntarily provide the requested personal data, we will not be able to provide you with our goods and services.

Acceptance of this Privacy Policy by ticking the relevant box and sending the Order by pressing the relevant button, as well as the subscription to a newsletter is an electronic statement within the meaning of the Electronic Document and Electronic Signature Act.


The Company takes appropriate technical and organizational measures to guarantee protection of your personal data against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access, as well as against all other unlawful forms of processing, as we pay special attention to the safe submitting of your personal data. The Company has undertaken all necessary measures in accordance with the modern technological advances and provides a level of security appropriate to the risks associated with the processing and the nature of the data to be protected.


Along with the personal data you provide we will also use information that is acquired from you automatically by cookies and Google Analytics.

Cookies are files which are sent by us to your computer. When using the site for the first time, cookies will be stored on your hard drive. The next time you visit our site (using the same computer) our server will recognize the cookies and will provide us with information about your last visit.

Google Analytics is a service for web analysis of Google Inc. ("Google"). Google Analytics uses specific cookies, namely a text file that is stored on your computer and allows the analysis of how you use the site. Google will use from our name the created by the cookies information to evaluate the use of our site, prepare reports on the activity of the site and will provide us with these reports for analysis.

If you do not want cookies to be stored on your hard drive, you must select the appropriate options on your web browser. Note, however, that you may not be able to use the site properly or at all.


Any individual is entitled to access his personal data processed by the Company. In cases when the individual exercises his right of access and personal data of third parties can be disclosed, the individual is granted access only to that part of personal data that is related only to him.

In exercising of his right of access, the individual may at any time request from the Company: (i) confirmation as to whether relating to him personal data is being processed, information for the purposes of such processing, the categories of data and recipients or categories of recipients to whom the data are disclosed; (ii) communication to him in an intelligible form containing the personal data being processed, and any available information as to the source; (iii) information about the logic in any automatic processing of personal data concerning him, at least in case of automated solutions.

The information is provided free of charge.

Any individual shall have the right to request at any time the Company to: (i) delete, correct or block his personal data which is not processed under the requirements of the law; (ii) notify third parties to whom his personal data have been disclosed, for any deletion, correction or blocking carried out in accordance with item (i) except where this is impossible or involves a disproportionate effort.

The right of access to personal data of the individual is carried out with a written application to the Company. The application may also be made electronically in accordance with the Electronic Document and Electronic Signature Act. The application shall be made personally by the individual or by a person explicitly authorized by a notarized power of attorney. The application contains:

1. name, address and other identification data of the individual concerned;

2. description of the request;

3. a preferred form of information provision;

4. signature, date of filing of the application and address for correspondence.

Upon submission of an application by an authorized person to the application, the notarized power of attorney shall also be enclosed.

Information on the personal data of the individual can be given in the form of verbal or written reference or review of the data from the individual or explicitly authorized by him another person. The individual can request a copy of the personal data processed on a preferred carrier or provided electronically, except where prohibited by law.

The individual whose personal data is processed has the right to: (i) object on legal grounds in front of the Company to the processing of his personal data; when the objection is justified, the personal data of the individual can no longer be processed; (ii) object to the processing of his personal data for direct marketing purposes; (iii) be informed before his personal data are disclosed for the first time to third parties or used on their behalf for the purposes of item (ii) and be given the opportunity to object to such disclosure or use.


When you provide your personal data through the site: you agree that the provided by you personal data can be collected, stored, processed and used by the Company and its employees, and for the purposes specified in this Privacy Policy the Company can provide these data to third parties, including: persons providing the application service, supporting the site, couriers, forwarders, carriers, persons providing cooperative marketing, advertising, accounting services, consulting. As part of the procedure for reimbursement we may provide to a bank the relevant personal data necessary for transferring sums to you.


If you believe that any information about you is false or incorrect, please inform us as soon as possible.